Thanks Trevor for assisting me to find just what I need at a great price!!
- Heather Gauntt. 5/24/2020
Got a great deal. Owner's wife is rude, lacks decorum and is unprofessional, but everyone else is on point.
- Amanda Kennedy. 4/13/2020
They responded to my inquiry right away and they came for my freezer within the scheduled time. Both the contact person and the driver were very helpful, courteous and prompt.
- Valerie Rowe. 4/1/2020
CLIFTON IS MY PERSONAL HERO! My experience was decent with the whole place great scheduling hours, on time technician and a fully functional washer. But its Clifton who has won my heart and I will 100%% be calling him again when I need repairs!
- Stephanie Henry. 3/29/2020
I spoke to Maxine and coordinated the pickup of my used refrigerator. They arrived when she said they would. There were no issues and the price for pickup was perfect.
- Mike Mulcahy. 3/21/2020
Needed a new fridge ASAP, staff was knowledgeable and very kind, large selection of great priced appliances. The fridge we bought was in great condition, and works like NEW. 10/10 would buy here again
- T Mac. 3/18/2020
I called and they gave me accurate details so I knew I wasn't wasting my time. Clifton was ready for me when I showed up, listened to what I needed and knew exactly what to show me. He was fantastic with his service and professionalism and truly helped me get exactly what I was looking for. Their prices can't be beat! Totally worth the drive!
- Sabrina De Santi. 3/15/2020
Purchased two sets of washer/dryer. Good price point. One washer had an issue and they did not hesitate at all to correct the issue under warranty. Communicated well and rather than repair, they upgraded and did an even swap; delivered and removed. Sweet deal all the way around. Yes, they’re used appliances, but they; fill, wash, drain, spin and dry! Saved about 70%%!
- R Winstanley. 3/2/2020
Good prices, good selection, and deliver as promised!!
- sasha smith. 2/5/2020
I highly recommended The Original Keller Appliance. All staff were great to work with, but I must share that my dryer repair had a rocky start with an initial misdiagnosis of the issue, then their only repairman ended up being out ill for over a week. Can't help illness, but I was surprised to learn they have only one tech who makes house calls. A backup plan would be helpful for them so that clients aren't needing to postpone needed repairs when such a situation arises.
Even though this situation occurred, everyone at the company was always very kind, courteous and helpful. They went out of their way to repair my dryer and I am very grateful. Travis replaced the motor and brought it to their shop for additional sleuthing and repairs. The workshop tech (Ben, I believe) worked his magic to discover and correct the continuing problems with my dryer. Clifton and Austin were always gracious in our phone conversations. Tracey was patient to wait an hour for me to get home from workso that he could deliver and install my repaired dryer.
- Margie Curtis. 2/4/2020
Very fast an efficient service. Very professional & knowledgeable. I highly recommend Keller Appliance.
- Sherry Miller. 2/4/2020
We went to Keller Appliance and bought three appliances that were used but they were in such good shape. I enjoyed very much the sales people who were very attentive and very understanding of our taking our time. so after we had the refrigerator in our house for better than a month I noticed that one of the shelves was dragging and there was a pin that held the shelf up that was missing and I know it was not in the refrigerator when we cleaned it out. so I called Keller Appluance and told him the situation and the fact that we couldn't use the shelf the way it was.
Lo and behold they found a piece that fits right over the piece that was left in the refrigerator and it worked perfectly and they didn't charge us for the time or the little piece that they gave us. There are truly a bunch of nice people and I would trust them to do whatever they would need to do to fix anything I need fixing.
- BJ Emlong. 1/26/2020
We researched for 30 days to purchase a new washing machine. Wanted to be able to decide water level and have an agitator. Decided on GE washer . Our laundry area is located in the garage. After reading the installation instuctions it said the washer could not be used under temps of 60 degrees Fahrenheit! No one that sold us the machine knew this information. None of the reviews or information I could find before purchase informed us of this fact. After several phone calls we were able to return the washer. Another 30 days of reaserch we finally found a washer made in 2010 that fit us. We found it here at Keller Appliance. . Bill Cunningham is the owner and he answered all our guestions and showed us the difference in the older machines vs the new ones. What did we learn? Do not purchase a new machine if your laundry area is in the garage and they just do not make anything like they did in the past. Keller Appliance is the best local store owned by an honest man!We love our machine. It was a great price and working beautifully. Thank you Bill and Tyce!My husband is so happy that the laundry mat is no longer a weekly event!!
- Elizabeth Thompson. 1/17/2020
Great service. Our fridge went out and the tech was very helpful about which brands were most reliable and where to buy. Thanks for the great service.
- Keith G. 1/3/2020
They are wonderful!!!The person on the phone was knowledgeable and friendly. We came in a little late during the day so they were locked and about to close but were nice enough to open the doors. The staff is very knowledgeable of their products. Fair price and great costumer service.The person that delivered my washer was excellent also. And yes he hauled away my old washer.Will definitely be spreading the word about this place!
- sergio Domensain. 0/18/2020
The Original Keller Appliance came to pick up an old refrigerator that was no longer working. I had called several other appliance repair shops, but nobody would come pick it up. The driver was very polite and quickly loaded up the fridge to haul it off. They will have my business in the future if I’m pursuing a new appliance, or getting one repaired.
- Max Webb. 0/8/2020
These guys are great! Best prices and same day delivery!
- paulnnicole1999 . 11/13/2019
We have a long history with Keller Appliance. They have provided us great service on many appliances, we have bought a used washer & dryer from them for our daughter, and they have picked up our old appliances for recycling for free. Great company!
- Covenant Group. 11/3/2019
I own a carpet cleaning/fire water restoration company, I was in a last minute bind for multiple appliances on a job an hour and a half away, I called multiple new and used appliance stores, most were short, rude, or did not have what I needed. I got in contact with Clifton Dodson at Keller Appliance, and I cannot put into words how how helpful Mr. Dodson was. He absolutely went above and to say the least, he took my number, gave me his personal number, sent pictures, worked with me on prices. Answered every call, called other places trying to find what I needed, and came through with exactly what I was looking for. It was a odd and old size cutout and extremely difficult to find, I needed a specific color......he did it all. This is the man ANYONE MUST contact if they have any appliance needs. If I could give him 10 stars I definitely would.
Infinity HD carpet and Floor Cleaning
- Jacob Dean. 10/2/2019
I purchased a used washer from these guys. From the beginning they were eager to help me find a washer that fit my budget. They had a large selection to choose from. I purchased the washer we agreed would fit my needs, and they delivered it and delivered it on time. After a couple of washes, there was an issue with a slight drip in the drum, and without question or dispute, they honored their Warranty policy and found me another washer right away, no hassles, just honesty and courtesy. I can't say enough about Clifton and the crew there at The Original Keller Appliance. Top notch. If you find yourself looking for used appliances, you must stop here first. They will hook you up and treat you right.
- Michael . 9/31/2019
Great appliance store. Very professional and prompt. Picked up our gently used washer no charge. Great place!!’
- RICHARD MASON. 9/29/2019
Travis came out the day after we called and fixed our washer. The tech from Sears left a plug unplugged when he took the front off to replace a drain hose and he left a hand towel in the back of the unit that could have caused a fire. It took Sears 9 days to order the hose and after the tech they sent out to install it didn't test the unit before he left. Travis tested everything on the washwer and it's working great now. Thank you Travis. I will always call Keller Appliance for any appliance repair.
- Linda Yates. 8/6/2019
Called yesterday and my ole Fridge was p/u today! The man was soo nice & efficient!! Thank you so much!!
Maxine you are a rock star as well!
Thanks Landry for being professional & kind on the phone yesterday and answered all my questions!!
- Allison Leap. 8/5/2019
Clifton was able to schedule Travis to come out the same day I called about the globs of black plastic from a knife handle that had melted onto my dishwasher's heating element. Travis was able to remove the melted plastic, saving me the cost of a new heating element. The service was performed quickly and for less than $100!! What a relief. Thanks Keller Appliance.
- Inga Bowyer. 7/14/2019
The washer and dryer set that I bought had some issues but you fulfilled your promise and replaced it without making me wait. Kevin, thanks for all of your help and I will definitely recommend your services to my friends and family!
- James Welsh. 7/13/2019
Fast pickup and quick responses. Would definitely recommend!
- Tanner Collins. 5/26/2019
Clifton was absolutely amazing! His welcoming smile and upbeat attitude was much appreciated. As for their appliances, they offer a great variety at amazingly affordable prices. Delivery and installation is also available. We are so pleased with our service
- Caroline M. 5/8/2019
My wife and I had purchased a used glass-top stove a few years ago from these folks and that stove is awesome I have never had any problems with it to this day... Well Friday evening my clothes dryer finally died after 27 years of service. So I went up to Keller Appliance at 2:30 pm on Saturday. The guys in the store showed me all of my options within my budget and delivered it in less than 2 hours. The delivery guy saw that the plug type on my newly purchased dryer didn't fit my current outlet so he got a new power cord from his truck and installed it. Then he simply said that the vent hose that I had, although not clogged was really old and should be replaced. He went back to his truck and got a new vent hose and connected it. He moved the dryer into place plugged everything up and tested it and showed me it was working, getting hot air and venting correctly. He never asked me for any additional money for the plug, vent hose or the additional time he spent to get my dryer going. He said we make sure you are happy, you have already paid for the dryer, have a great weekend. This is why I will go back for any appliance needs I have.
Keller Appliance - You guys ROCK!
- Tom Moss. 5/8/2019
I am Very Happy with my washer and dryer. Great price, Fantastic washer and dryer and they delivered it and installed it for me! Every one I had contact with went above and beyond for me. I Highly Recommend Keller Appliances to everyone for a great deal on great appliances from people with a great attitude. Thank you guys
- Mia Z. 4/3/2019
Great people, they help me out with my dryer and washer.
I will come back
- Sis Lilyane L. 4/2/2019
My Kemore dryer stopped heating yesterday, I took it apart and found a bad thermal fuse. I found their Web-site and this morning I drove over there and meet one of their Techs who was very knowledgeable and had the affordable part.... popped it in and was drying clothes 15 minutes later. Thank again Keller Appliance.
- John Hopkins. 3/28/2019
I purchased a refrigerator when I moved from an apartment to a house. They are very professional, helpful and polite!!! Definitely recommend.
- angelique carter. 2/19/2019
Prices are fair and reasonable. Not to mention the fabulous steam washer and dryer they sold me with a warranty.
- brandon c. 2/18/2019
We were in and out with less than 30 min and about $400 later with used kenmore washer and dryer. We had them one month and they work awesome.They also told us they carry most of the parts for what they sell so if something break after the warranty it could be easily fix. WE will definitely come back to buy an extra refrigerator .
- pj j. 2/8/2019
Our family has purchased several appliances from here over the years and the service was on point, they honored their schedules every time and we have yet to have any issues with these appliances. They even hauled off my worthless appliances each time— FREE OF CHARGE!!! I would highly recommend this great group of people to anyone trying to save money getting an equal appliance to a new overpriced appliance any day of the week.. KEEP IT UP GUYS!!! There are many people happy with this location... I’ve asked around locally and this is a great place to get great service
- C . 0/18/2019
We are new to the area and we needed a washer and dryer . Our new neighbors told us about Keller appliance . We saved a lot of money and they delivered and installed the same day.
- Shannon H. 0/11/2019
I had an all around positive experience. We recently had the technician repair our stove. He did a great job. He was very courteous and on time.
- ben Cpeterson. 0/11/2019
Called about how to get rid of a dead refrigerator and within an hour it was gone! Quick and easy. Very friendly and helpful! 👍🏻
- Debbie Innis. 0/10/2019
Great service and communication. They were kind enough to pick up our freezer that recently died!
- Kilo Echo. 11/12/2018
Bought a washer/dryer set here. It's been just about thirty days and haven't had any issues with the smart machines. Paid a decent price and came with same day installation.
- Even Steven. 9/27/2018
Great place to get you
Appliances serviced outstanding staff and speedy service reliable
- Kig . 9/23/2018
My fridge broke down and needed it removed, this place was recommended to me by my mom. I gave them a call and they came and removed the fridge at no cost! Their service is quick and reliable and I would recommend to anyone!
- E R. 9/11/2018
The tech was very professional and prompt . We had our dryer vent cleaned. There was a whole trash bag of dust,dirt etc when he was done. He explained how easily a fire could start with lint build up. Glad i had it done I recommend keller appliance to anyone who needs their dryer vent cleaned.
- Bradley Holt. 8/19/2018
Had an old washer and dryer that were still in working condition but had no use for them and bulk trash wouldn't pick them up. Called up The Original Keller Appliance and they picked up both the next day. They also buy older appliances depending on condition and make.
- Darren Ealy. 6/10/2018
I had a great experience with Keller Appliance today. I called Maxine this morning looking to see if they bought washers and dryers. I wanted to have ours taken away quickly so we could make room for another pair. She arranged to have them picked up today. The guys who picked them up were very knowledgeable and friendly. Would not hesitate to use them again or purchase from them in the future.
- Heather Wilson. 6/6/2018
We purchased a washer and dryer on Wednesday and they delivered it the next day. Everything went smooth and we are very pleased with them. Special thanks to Kek who was our salesman. Our delivery and install went great thanks to Scott and Rob! Thanks again guys and we will use you again.
- Diane Bohannan. 5/23/2018
Excellent service and friendly attentions
- Art V. 5/16/2018
Have used Keller Appliance in the past for purchase and service of home appliances. Always a great experience. Great staff. They came and picked up our old washer for free. Thanks Scott for your help!
- Stuart . 5/1/2018
Our Fridge went on the blink on this holiday weekend that was about to start! We needed something right this minute...we walked in ..a really tall guy (I can’t remember his name!) gave us a great deal! He had us in and out within 15 minutes of us making the decision.. We bought a Refrigerator and with 2 hours they were calling us letting us know they were in the way. The two guys Rob and Scot were super professional and hooked everything up and removed our other refrigerator. I appreciated the whole experience from start to finish!
- Christine Best. 4/25/2018
I have been doing business with Keller Appliance for more than 25 years and have always been very satisfied with the service. When I have a problem with an appliance someone is here within 2 days. The repairman is very knowledgeable, polite and friendly. I recommend Keller Appliance very highly.
- Rosemary Tucker. 4/24/2018
Found my part for cheaper than the manufacturer and 6 eeeks quicker
- Bret Mooney. 3/12/2018
Good prices. Owners are very helpful
- Gina May. 3/5/2018
I got a great deal on a whirlpool washer and they delivered in place for less than half the price of a new one. Really good service! thanks for the help!
- heather K. 2/18/2018
I get all my appliance parts here they usually have in stock. If not they can get it pretty fast.
- Brian Schimmel. 2/9/2018
I needed to sell my washer and dryer quick and they were able to pick them up in less than 24 hours. Showed up on time and were finished in minutes. Great service!
- L.K. . 0/11/2018
Went in for a stove walked out with a stove and a new over the stove microwave for less that the stove that I saw at Sears.
- Shirley Thomasville. 10/7/2017
My nana suggest that we go to this place to get some high quality used appliances. We got what we needed for our starter apartment and we got it at a price that fit our starter budget, lol.
- Mary Hazelwood. 10/6/2017
Happy user, my hubby and I purchased all the appliance for our home from here. We just moved here from up north and we needed everything washer, dryer, fridge, stove, and microwave. We got all of our appliances for less than 2 grand.
- Lucy Harlow. 10/6/2017
Fixed our GE stove last week and it works real good now, the team at Keller came out the next morning and got the job done in under 30 minutes which was impressive.
- Michael Mills. 10/3/2017
My go to place for affordable and honest repair for my appliances. Thy are always on time and easy to book. Love these guys. They completely cleaned up refurbished and fixed our antique stove. They got it done quickly, their guys were super nice and informative. They even came back out 2 weeks later when we were ready to install, hooked it back up for us and made sure everything was in working order for no extra charge. Great service and our stove is beautiful now!
- Littlefield Suanders. 10/2/2017
new to the area I found this place online while trying to find high quality used appliances this place popped up first and off I went. I found a good black stove and fridge for my bachelor pad, lol
- Dan Tims. 10/2/2017
fab work came out fast got it one quick, thanks dudes.
- Cheryl Pasini. 9/31/2017
Found this place online, called to see if they had a stainless steel stove and fridge and they did, went in to buy it next day it was delivered. Great deal, sweet setup, good price.
- Amber Moseley-Riley. 9/31/2017
Repaired our washing machine that was not draining properly. They literally was in and out of our home in less than an hour and they had all the parts that was needed to repair the machine, thank goodness.
- Tiffany Mitchell. 9/31/2017
Good enough to please my wife and I. Two appliances for under $800 you just cant get stuff cheaper than that.
- Bill Rover. 9/30/2017
Fast delivery on my washer and dryer set that I purchased from Keller. The staff member who assisted me was one of the nicest that I have ever dealt with she made sure that my appliances were properly hooked up and that I got a good delivery date.
- Tasha thomas. 9/30/2017
Simply the best appliance repair company in Keller, I have used them over the years for everything imaginable from appliance parts to buying good quality used appliances. Always does solid work at solid prices.
- Leslie Wilbur. 9/30/2017
Greatest place that I have found to get the best quality used appliances in the Fort Worth /Keller area been shopping here for a while now and I always find what I need and at a price that I can afford.
- Katie Hunter. 9/25/2017
Super service, the team arrived at the time that they said that they would, the price I paid was the price that they gave me over the phone and the crew cleaned up the mess that they made but most importantly my oven is working again.
- Jim Longview. 9/25/2017
Five stars just don't seem like enough. They delivered our new appliances the very next day and they set them up for us good customer service.
- Darin Avery. 9/25/2017
Super service, was not late, great arrival time and paid the price that I was quoted via the phone.
- Sean Epson. 9/24/2017
Keller appliance is wonderful! We did a major gut renovation, Joe understood our needs. They designed the engineering, chose the best units and installation was efficient. All of their staff is knowledgeable and professional. Being that the Original Keller is a major company, a shout out to the office for their personal love and care. Keller takes pride in their work, I am sure if we need them in the future, they will stand behind their work.
- Jon polic. 9/23/2017
My mother purchased a used washer and dryer set from Keller appliance and they both are high quality appliances. I personally have never shopped here but am so impressed with the quality of their appliances that as soon as I save up a little money I am going to come back and buy myself a dishwasher.
- Peggie Orison. 9/23/2017
Purchase a new part from here for my fathers microwave, it was a simple fix and they part was in stock already at Keller so that was good.
- Jeff Marlowe. 9/20/2017
Got a premium used washer and dryer set at bargain basement prices, I would buy from Keller appliance again and again.
- Ethel Hayes. 9/20/2017
Thanks for repairing my stove and not overcharging me like the company did or fixed my washing machine this summer. I found you guys online and I called because of your great reviews and I had to add my review to the list because you guys deserve it for the great work that you do and the fair prices that you give thank you.
- Erica Dallas. 9/20/2017
Came all the way from Fort Worth to get used appliances from here because a friend of mines recommended them. I purchased a stove and a microwave both of which look completely new and delivery was fast and easy.
- Martha Davis. 9/20/2017
Replaced the motor in our washing machine last month and now it gets the close clean like it use to when we purchased the washer back in 2006. Keller appliance did a super job and I recommend them.
- Bobbie Vinetta. 9/19/2017
My husband need a new motor for our dishwasher he found it here and it was already in stock and was much cheaper than the one the manufacturer tried to sell us.
- Angela Riley. 9/18/2017
First time using Keller Appliance repair but it surely will not be my last. I purchased a used stove from here and it works better than I expected and the delivery process was super easy.
- Linda Welch. 9/18/2017
just moved to the area and this place isn't too far away from my new home stopped in and got a sweet deal on a washer set The set is "genteelly" used and but it looked new to me so...
- Tamika Thomas. 9/13/2017
Good service, good appliances
- Sarah Wilkson. 9/10/2017
Hubby picked a new motor for our washing machine from here works like charm, sent my friend to buy her new stove from here cause I liked their appliances so much.
- Michelle Brock. 9/10/2017
Young man gave me a fair price and decent service, it so hard to find that these day.
- Brain Gilbertson. 9/6/2017
GE Dryer get really hot, thankss!!!!!!!
- Lisa Pandamere. 9/6/2017
Good selection of used appliances and good delivery time, will be back before XMAS to get a new fridge.
- Arianna Houston. 9/6/2017
Good fast delivery of my washer and dryer set
- Bobbie Mcdowell. 9/6/2017
Five stars for the best who is doing it. Got new appliances and nobody can tell that they were used, looks like they just came out of the factor, oh yeah!
- Tommy Gleenfield. 9/4/2017
Good people, good work, fast delievery.
- Lewis Mayfield. 9/4/2017
My go to place for good used appliances brought a fridge on Monday was delivered today looks as good as it did in the store.
- Judy Brownbeg. 9/4/2017
No idea what I was doing but this place help me play Hero to my wife. I didn't get his name, but the personnel there help me figure the problem on my Kenmore clothes dryer, turn out that a Thermal fuse was fired and bad!!! All good now, Thanks!!!
- Greg kilnacky. 9/4/2017
Love the price of the new stove I purchased from here last week.
- Larry Tate. 9/4/2017
This place was recommended to be by a co-worker, She said it was good place to get good used appliances and she was correct. Got a double stack and it fits in my condo perfectly and works good too.
- Leroy James. 9/2/2017
Just moved to Keller and my dishwasher was broke on the move so I needed a good new one. I found Keller online and my boys and I went to the store to get a new one. The staff was super nice, they helped me find one that fit my kitchen and that match the appliances that I already had. They even had next day delivery which was a real blessing cause with four little boys, I need my dishwasher. The washer works like I got it new from Sears, so pleased with it.
- Suzanna Errs. 9/2/2017
In the pass five years I have purchased three used appliances from Keller. a washer, dryer, and now a microwave all of which were affordable and high quality which work great.
- Maggie Johnston. 9/2/2017
Good job, fixed our double stack unit and all is well.
- Dennis Raymond. 8/29/2017
Old dryer died went here and got a r"new" used one and I am impressed so far at how well it performs, looks new works like new.
- Drena Pews. 8/27/2017
Superb experience, came for a control board for my stove and they had just the one I needed at a price much less than what I had been quoted at other places.
- Mike Brands. 8/26/2017
Just got my first apartment and I needed a stove and refrigerator, found what I needed here. Both was of good quality and delivery was fast and easy.
- Debbie Hammil. 8/22/2017
New Whirlpool washing machine crapped out after only having it for one year. Of course, the day after the warranty expired so, i called Keller and they came out to fix it. The repairman said it was some sort of fuse in the washer that had burned out. He replaced it, the price was good and all is well, good job guys, thanks.
- Ned Turner. 8/22/2017
Purchased a used washer and dryer set, was delivered and setup the next day. The set looks better in my home than it did in the store and works just like new, I can't wait till I save up enough to get a new fridge cause I am definitely going here to get it.
- Zack Freguson. 8/22/2017
Brought a refurbished Maytag Microwave works like new, got it for less than a hundred bucks.
- Mike Mews. 8/20/2017
The oven on our stove went out as my girlfriend was in the mist of baking a cake for our 5 year old daughters birthday party. We went to Keller and explained our story and they sent a guy out same day to fix it. Better than the best, we will not forget this or you, thanks guy!
- Shawn Bishop. 8/20/2017
I have an old washer machine from about 1995 and my husband insist on fixing it himself every time it breaks and he always have trouble find parts but we found Keller appliance last year when it broke and they had all the parts he needed to fix the old washer and I am happy that he found them because now he does not have to drive all over town looking for the parts.
- Diane Londin. 8/20/2017
Good deal loving, this place been here twice thus far and I will be back again.
- Tim Reed. 8/19/2017
Picked up a new double stack washer and dry, works good, looks good, got a good price.
- Carl Wiseman. 8/18/2017
You know that stuff that breaks in your fridge, your dishwasher, filters you need for your ice and water machines inside your fridge? Anything you would need to fix one of those little broken pieces inside any of your appliances at this place has it. Their service is great make sure to bring your model number and pictures of what you need and they will take care of you.
- Linda Lumpkin. 8/18/2017
Lighting fast elievery time and solid refurbed stove and dishwasher
- Eric Branson. 8/18/2017
Great job at a great price, will be back to buy the matching dryer when I get paid.
- Arnold Tower. 8/16/2017
Really good washing machine at an extremely affordable price, I will be back for more.
- Joshua Bantu. 8/14/2017
Very knowledgeable staff, wide range of parts available on site and just as many for ordering, decent prices and a great warranty and return policy.
- Oscar Kilborn. 8/14/2017
explaining what the problem was with my refrigerator and quickly and efficiently fixed the problem. He also gave advice on an upcoming appliance purchase (washer and dryer) which was very helpful.
- Taelor Becker. 8/13/2017
We picked up a dishwasher here. Great price. Nice to be able to pick it up at the warehouse ourselves. Good to support locally owned businesses like this.
- Lisa Stelly. 8/13/2017
the best appliance repair in the Dallas / Fort Worth area they have fixed two of my appliances and both times they have done great work. They always arrive in a timely manner and are really professional
- David Bernier. 8/13/2017
I had a great experience. As I was prepping to leave town for the weekend, my washing machine stopped draining. The Original Keller Appliance was not only able to come out same day - the other company I called couldn't come until Monday - they also repaired my washer on the spot. They gave me a 1-4pm time window, were there by 1:30pm, and were out within an hour. The service was quick. The repairman was friendly and helped me understand the issue. I would call again.
- Susan Sheldon. 8/12/2017
We were able to book an appointment the day after we called. They arrived promptly, handled the problem in our dryer expertly, were kind and courteous, and were incredibly fair in their pricing. I felt in very secure and professional hands and I would use Keller Appliance Repair over and over again without hesitation and recommend them to all of my neighbors.
- Wes Brown. 8/12/2017
We needed a new part for our Maytag that we purchased in 2006 and we found it here. They made the whole process super easy and the price was affordable.
- Maggie Coleman. 8/9/2017
Came out to fix my old fridge a few months ago. it needed a defrost timer.so this is an old machine, but in the space it is in no nice new fridge will fit. so the defrost timer was replaced and the ice block was chipped out, but the repair tripped something else which would not allow it to cycle on again. perhaps some relay? the guy came again two days later and worked hard and fast to do that repair at no cost. i would not hesitate to use them again, though i just opted to replace rather than repair my bulky old machine
- Robin Powell. 8/8/2017
Very affordable. They actually answered the phone with an innovative feature: AN EFFICIENT AND POLITE HUMAN BEING! The technician came on time and figured out the issue immediately. They got the needed part and came the next day to install it. Clean, polite, efficient. All fixed. And then a follow up call to make sure the unit was working correctly. I will definitely be using this company again.
- Lily Oliver. 8/8/2017
All around good shopping experience
None of the appliances that I saw looked dirty or used even though this is a used appliance store. All of the items could pass for new.
Friendly knowledgeable sales woman that new exactly what I was looking for even when I did not know the proper names of the types of appliances that I was looking for (energy star)..
Same day delivery- Just what I needed since my budget is already stretched to it's breaking point.
Free Setup- they installed my washer for me connected all the hoses and everything, all I had to do was drop a load in.
- Sandy Thomasvile. 8/7/2017
Very affordable prices, with high quality, modern appliances, and service that is professional, and knowledgeably about the products
A smooth top electric range in stainless steel- It is perfect in way possible and works like a dream come true. Bakes quick and evenly, so much better than my old stove.
A matching stainless steel refrigerator that makes ice and dispenses water- I always wanted one of these and now I have it! My kids can’t stop getting water (which is an added bonus.
Delivery was the next day after my purchase and they hooked up all the appliances and made sure they were running great and that I was completely satisfied with my purchase before they left my home.
I will for sure become a regular at this place, after such a great experience like mines, why wouldn’t I? It’s been a very long time since I been treated so well at a store.
- Deanne Simmons. 8/7/2017
My wife and I went in to just buy a dishwasher and we were so amazed at the quality of the appliances that they had in their showroom that we also purchased a new stove. We got a Whirlpool dishwasher with the matching Whirlpool stove for less than four hundred dollars and with free delivery, such a bargain.
- Bob Dagewood. 8/7/2017
Needed a new refrigerator and stove set because my wife and I just purchased a new home and we had to leave our old set in our condo. A friend of ours recommended Keller appliances and we are so happy that he did because it turned out to be such a great recommendation. We were able to purchase a reconditioned stove and fridge that looks just like a new set. We have had the appliances for over 6 months now and they work so good that we just returned yesterday to get a washer and dryer set, this place is for sure my favorite appliance store in the area.
- Charlie Dawson. 8/6/2017
Over the years I have used many appliance repair companies, I found The Original Keller Appliance repair on the internet about 5 years ago and I have been a loyal customer ever since because they always do great work at a price that I can afford. They have repaired my washer machine and my dryer and I am always satisfied with the work once completed. I highly recommend them to any and everyone.
- Milley Garanger. 8/6/2017
We have purchased new appliances for our recent kitchen remodel. We had our old appliances sitting in the garage. I called Keller Appliance and asked if they would pick up the appliances. We scheduled a time for them to come out, even on Labor Day! The driver was very friendly, picked up the appliances to take them back to their shop. I would definitely use them again!!
- Wyatt Johnston. 8/4/2017
I received Fast Freindly Service from them and will go back to them for future items I need
- Jimmy Carter. 7/31/2017
I was moving and had a broken dryer I didn't need. I called and they were able to come pick it up and haul it away at no cost to me. Very blunt employees but they saved me a trip to the dump.
- Jonathan Green. 7/22/2017
I had a broken electric dryer. I tried troubleshooting the problem myself online. While replacing some of the parts by my husband, there was still an issue with it. I called The Original Keller Appliance based solely on the reviews. I'm glad I did!! Superior service, the labor, parts cost and diagnostics fee were INCREDIBLE!! I really wish I would have called these guys a while back for my other appliances. Super affordable, super honest business ethics and speedy labor time.
- Ashlee moseley. 7/21/2017
Washer was down and I called them. They sent out a tech by the name of Torry. Diagnosed the problem and said he needed to order a part which meant it could not be fixed today, but rather tomorrow! Great company coming and could not wash the bed sheets! Anyway comes out the next day (today) and installs the part and charged me for a service call, labor, and materials total of $257.57! Wow I thought but at least he was cordial. That fixed my problem and the washer works fine now. Happy but $257.00 seems a little expensive!!
- Bill Boyd. 5/23/2017
- AMY ANGLIN. 5/21/2017
I bought a washer from this place two years ago. It was affordable and it still works great.
- AC . 5/11/2017
Bought an older w/d set and paid for delivery (3rd floor apt). First got a great deal on exactly the kind of w/d we wanted. The set is expected to last for years to come and the delivery fee was more than reasonable. Everyone else we got quotes from for a brand new set wanted well over a thousand $$$ for a simple unit that had none of the features we were looking for and other features we didn't including other places trying to sell extra stuff we didn't need. The sells staff at Keller Appliance is extremely friendly and knowledgeable. They sold us exactly what we wanted and didn't try to upsell us what we didn't want. They answered all our questions and explained how they flat out back their products (which is awesome). The guys that delivered, did so on time as well as follow the extra instructions put in place to make the delivery easier for them. They installed the units, tested them, explained all the features and took away the other units. I recommend Keller Appliance to everyone.
- Michele elkins. 4/25/2017
Great experience! Contacted them about a fridge through their website and they responded to my inquiry within 15 minutes. Thanks!
- Chase Morgan. 3/17/2017
Great selection of used and reconditioned appliances. Prices very but are reasonable.
- Philip Montgomery. 0/15/2017
Great service! Picked up our dryer within an hour. It wasnt working and they wouldnt buy it from us like what their website says but im glad we got it gone!
- Christi Rainey. 9/19/2016
We sold our washer and dryer to them and they picked them up the next business day. Great communication.
- Shelley Isbell. 7/23/2016
Noticed the fridge wasn't cooling while the freezer was. We'd used Keller Appliance in the past with great success and gave them a call. The Tech, Torrey, came out, was very professional, and diagnosed the problem and provided a written estimate. I was told that the diagnostic fee that I paid today would be deducted from the final bill if we pulled the trigger on the repair. Torrey also said they had a small veteran's discount. A very professional young man. Great service. If we go ahead with repair instead of replace I'll post again, or update this review.
- Buddy Knight. 7/18/2016
Had an old dishwasher we replaced and was going to be charged $25 to haul off by Lowe's. I contacted Keller Appliance, they had me text pictures, answer a few questions and within a couple hours, they were at my house and THEY paid ME. Great experience from the call, the texts and the driver.
- Jerry Moore. 7/10/2016
Great staff and great service! Polite, patient, professional, and willing to go the extra mile!! Never had a problem with communication or service, would highly recommend to anyone!!
- Shelley Coleman. 2/18/2016
Had a refrigerator that I needed to get rid of, it was in good condition but malfunctioning. Keller Appliance picked it up for no charge, no hassle and same day I contacted them. Great people and fantastic customer service.
- Steve Angerman. 1/29/2016
this is a good group of people. I had a difficult time ,getting a working dryer.They were professional and kind ,patient,with me and got me a appliance that works wonderfully. and shout out to clint .great repairman!
- Alan Pattee. 1/20/2016
They were great! We sold our washer and dryer to them and they picked them up the same day. They were fast and courteous.
- Jamie Taylor. 11/10/2015
I have met with the owner on multiple occasions and have always had a good experience. His knowledge and expertise in the field is unmatched. I'd definitely recommend Keller Appliance!
- Amanda Ross. 5/26/2015
Bought a side by side in October 2013, the icemaker was dumping water into the freezer, which cause the ice dispenser to lock up as well. When we did get ice out it had a chemical taste to it and so did our items in the refrigerator side. They sent a repairman out 4 different times to diagnose and fix the problem. The fourth time he brought a part out and installed it. That still did not solve the problem. So at the end of January (well beyond 60 day warranty) I explained the problem and they apologized and asked me to bring it back in order to swap it out for another of my choice. Could not ask for better service. I recommend them to you and ask for Dustin...he will do you right.
- Mike Banas. 1/13/2014
I used to use another appliance company for a service call but i always have to wait over a week for a technician come to my house then my friends told me about KELLER APPLIANCE and i decide to give them a shot since they are a local business ...When they arrived to my house i could see they were very experience and professional. I had to go out of town the next day and my washer was broken and they fixed very fast because they have a lot of parts in stock also they charge a reasonable price I REALLY LIKE THIS COMPANY I WILL USE THEM AGAIN